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Shipping & Returns

DOMESTIC SHIPPING

Contiguous 48 States in the US (excluding Hawaii, Alaska, Puerto Rico). Our shipping prices are based on the value of the items in your order, the shipping method you choose and your location.

Shipping Information

Where does G n W Designs ship to?

We ships to all of the United States, including PO Boxes, APO/FPO addresses, and Puerto Rico. G n W Designs also ships internationally

I have a PO Box. What shipping method can I use?

All shipments going to a PO Box will be shipped via USPS (US Postal Service). We can not expedite to PO Boxes. If you need to receive your bottles in a shorter timeframe, please change your “Ship To” address to another physical address (non-PO Box) and select one of our expedited shipping options.

Deliveries to P.O. Boxes are not available for Hawaii, Alaska, and international addresses.

What carrier does G n W Designs use?

We primarily use Fedex and USPS (US Postal Service). If your order is shipping to a PO Box address, final delivery will always be made by USPS, regardless of which shipping type you choose.

RETURNS

What is the return policy?

If you have purchased or received a product directly from www.gemsunique.com and would like to return it, a refund can be issued within 30 days of purchase. Returned items must be in perfect and unused condition. To initiate a return, please send your packeage, in the original packaging, to us at:

G n W Designs Inc.
1902 Wright Pl #200
Carlsbad, CA 92008

Please make sure you include your Order Number and the reason for return on your packing slip.

If this return is for a quality issue, please reach out to us at help@gemsunique.com.

Please allow 7-10 business days to process a return from the day that your items are received back in our office.

International customers, please reach out to help@gemsunique.com for further assistance. 

Customers who have purchased items from an authorized Gems Unique retailer must initiate all returns and exchanges through the original point of purchase.